PARENT/CARER FAQ'S

PARENT/CARER FAQ'S

For more guidance on using Caerus as a parent/carer, please click on the following link:
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    • How Do I Add a Parent/Carer to Caerus?

      Go to the Accounts tab and click on the button on the top right hand side Add New Parent/Carer You will be asked for the email address of the parent you want to add to search to see if this parent/carer is already registered with another service who ...
    • HOW TO REGISTER AS A PARENT/CARER ON CAERUS?

      See video below for registration to the Caerus Parent Portal:
    • ABOUT THIS PROVIDER INFORMATION

      When setting up your service, in the Business Profile there is an option to add details about your service in "About this Provider". This section allows you to add any additional information to your profile to let parents/carers searching for ...
    • WHAT DOES VISIBILITY MEAN

      You can choose whether you would like your session to be visible to staff only which will mean that parents will not be able to see or book their children into sessions themselves. You can also choose for the session to be visible to staff and ...
    • When I publish an Accident Form does this automatically get sent to the parent?

      Currently the Accident Form does not automatically get sent to the parent. This is something we are reviewing and hope to have the facility to allow the parent to access the form via the app and acknowledge that they have seen and read it ...