Setting up your payment options
Before you create your first session, it is important that you choose your accepted payment methods in your service's profile. For this, go to your Settings, select "Service Profile" followed by the service you're operating, and then choose the Payment & Cancellation tab. Here, you can choose the different payment methods available to parents or staff when a child is booked into your session.
How can I take card payments?
If you would like to accept card payments directly into your own bank account, please set up your Stripe account in the "Payment collection details" section in your Settings.
If you're happy for Caerus to accept card payments on your behalf, you do not need to set up a Stripe account, however please contact Caerus with your bank details so that your payments can be reconciled each month.
Taking payments for my sessions
You can control how you accept payments for your sessions on a session-by-session basis. Simply check or uncheck the payment option that you would like to change and save. The payment options you select here will carry through to both the parent and service portals. However, if you don't want parents to be able to book directly into these sessions themselves, you can update the "Visibility" to "Staff" so that only your staff members can carry out bookings.
Please note; if you're unable to select your prefered payment method when creating a session, please check your settings.
What are the different booking options? Providers can sell their spaces in 4 different ways: Full sessions - children can only be booked into the full session, not for periods of the session. For example, if the session runs from 9am to 5pm, a child ...
Session Details Explained
What information should go in my session details? Your session details are important because this is what parents will see when they browse your service profile. They can see the sessions you offer and the searches they carry out on the site will ...
Adding Childrens' Bookings - Flexible Booking
Use Flexible Bookings if the child you want to add does not come into the nursery on the same day at the same time on a regular basis. Flexible Bookings are made one session at a time Go to the home page Select the big + on the right hand side of ...
What is Stripe?
Stripe is an online payment service that allows individuals and businesses to make and receive payments over the Internet. Stripe is used by millions of companies worldwide including: Google, Amazon, Microsoft, Uber and Deliveroo. Find out more about ...
How do I export data for invoicing purposes?
We will soon be looking into the possibility of integrating with a selected payment system. For now, it is possible for you to export the invoice amounts for each parent on a monthly basis in the billing section. If there is anything specific you ...