HOW DO I CONNECT TO A SERVICE

CONNECTING TO A SERVICE

 

Once you have registered, which you can do here:  https://app.caerus.scot/auth/login and added your and your child’s details onto Caerus (please make sure you add your full address and not just your postcode, it is not always clear that you have to do this, you will see this screen:

 

If you know which service you want to connect to, you can do this by typing the name of the service into the box at the top of the screen entitled Search for a service or session.  If you don’t know which service you require you can use the search bar below to search by postcode or location.

 

Once you have found the service you require you will see a purple box to the right, under the services profile picture.

 

 If you have not logged in already, log in and then go back to this page.  It will change from saying “Log in to create an enquiry” to “Create an Enquiry.  If you click on this you should get the option to tick your child’s name and then select the days you want the child to attend.  It is not important which days and times you select, just select at least one day and either AM or PM.

 

This will send an enquiry to the service provider.  They will receive then be able to accept the enquiry, or contact you to discuss your child’s requirements.  Once your enquiry has been accepted by the service you will receive an email saying you are now connected to the service.  At this stage, I would recommend that you log out of Caerus and log back in again so that the system recognises that you are now connected.

 

Please let our technical support know by sending an email to support@caerus.scot  if you have any issues with the process.  Any feedback on Caerus is also greatly appreciated.

 

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