HOW DO I CONNECT TO A SERVICE

CONNECTING TO A SERVICE

 

Once you have registered, which you can do here:  https://app.caerus.scot/auth/login and added your and your child’s details onto Caerus (please make sure you add your full address and not just your postcode, it is not always clear that you have to do this, you will see this screen:

 

If you know which service you want to connect to, you can do this by typing the name of the service into the box at the top of the screen entitled Search for a service or session.  If you don’t know which service you require you can use the search bar below to search by postcode or location.

 

Once you have found the service you require you will see a purple box to the right, under the services profile picture.

 

 If you have not logged in already, log in and then go back to this page.  It will change from saying “Log in to create an enquiry” to “Create an Enquiry.  If you click on this you should get the option to tick your child’s name and then select the days you want the child to attend.  It is not important which days and times you select, just select at least one day and either AM or PM.

 

This will send an enquiry to the service provider.  They will receive then be able to accept the enquiry, or contact you to discuss your child’s requirements.  Once your enquiry has been accepted by the service you will receive an email saying you are now connected to the service.  At this stage, I would recommend that you log out of Caerus and log back in again so that the system recognises that you are now connected.

 

Please let our technical support know by sending an email to support@caerus.scot  if you have any issues with the process.  Any feedback on Caerus is also greatly appreciated.

 

• Related Articles

• HOW DO I SET UP MY SERVICE ON CAERUS

  When you first register there are a few steps you need to go through to complete the set-up process and book children into sessions. Step 1 - When you first register you will need to add your email address and then a password, repeating the password ...

• ADDING SERVICE CLOSURES/HOLIDAYS TO CAERUS

  Watch Information Video: If your service does not run for the full year and you are closed, for example, school holidays or Christmas, for example, you can set these up on the system so that no children can be booked in on these days. Here's how to ...

• ADDING A CHILD TO CAERUS

  To add a child's details to Caerus you must go to the Profiles Tab and select Children You will then have to do the following: Click on Add Child You will be asked to enter the email address for the Carer of the child and press Search If the Carer ...

• HOW DO I MAKE A BOOKING FOR A CHILD

  If you have already connected with a service and are ready to start booking your child into their sessions, here's a video to help you get started. If you still need assistance please raise a ticket and someone will get in touch as soon as possible. ...

• Can you add more than one Branch?

  Yes, you can add as many branches as you like.  You can do this by selecting Service Information in the drop-down menu when you click on the Service tab.  Once in the Service Information select Branches and then Add a New Branch